What This Service Does
Build the management layer that keeps your business accountable
When a business grows beyond a handful of people, informal management stops working. Without clear roles, accountability structures, and performance management systems, things get missed, staff become confused, and the business owner ends up doing everyone's job.
Management Systems Setup builds the formal structure your business needs to operate at scale. We design your organisational chart, define roles and responsibilities clearly, put performance management tools in place, and establish the basic HR systems every business needs.
The result is a management layer that actually works — where people know what they're responsible for and where there are clear mechanisms to track and improve performance.
Who Needs This
Businesses with 10+ employees that need formal structure and accountability
- Your management layer is informal and inconsistent
- Staff aren't clear on their exact roles and responsibilities
- Performance issues aren't being addressed systematically
- You're spending time resolving issues that managers should handle
- You want to hire senior staff but lack the structure to manage them
What's Included
Everything You Get
Organisational Structure
A clear org chart that defines reporting lines, management layers, and how the business is structured.
Roles & Responsibilities
Detailed role descriptions for every position — what each person owns, what they're accountable for, and how success is measured.
Performance Management Tools
Practical tools for setting targets, tracking performance, and conducting structured performance conversations.
Basic HR Systems
Essential HR processes including onboarding, leave management, and disciplinary frameworks.
Investment
Timeline & Pricing
Timeline
Investment
Payment terms: 50% upfront · 30% at midpoint · 20% on final delivery
The Process
How It Works
Business Structure Assessment
We assess your current team, roles, and management approach to understand what exists and what's missing.
System Design & Review
We design the org structure, role documents, and management tools — then review them with you and key leaders.
Implementation & Training
We introduce the systems to your team, train managers on how to use the tools, and support initial implementation.
You Might Also Need
Related Services
Operations Excellence & SOPs
Pair strong management systems with clear operational processes for a fully structured business.
Learn MoreStrategic Growth Plan
With the right management structure in place, you're ready to execute a clear growth strategy.
Learn MoreStaff Training & Development
Develop your managers and team leaders so they can use your new management systems effectively.
Learn More